Contact us
16 Rue Meslay75003 Paris, France
hello@gamel-helmets.com
or directly by PM on Instagram and Facebook
After Sales
sav@gamel-helmets.com
or directly by PM on Instagram and Facebook
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Refunds and Returns Policy

Our return policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

To qualify for a return (refund or exchange), your item must be unused, in the same condition you received it and in the original packaging.

Refunds

We will refund items if they are defective or damaged. The shipping costs paid (if any) with your order are also included in the refund.

To receive a refund, send us an email with a picture of the defect to hello@gamel-helmets.com and we will send you a free return slip. Once we have received and inspected the returned item, we will send you an email to confirm that we have received it and inform you of our decision on whether to approve or reject your refund request.

If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within ten business days.

Exchanges

We exchange items free of charge if they are defective, damaged or if you wish to change size.

To receive an exchange, send us an email with a picture of the defect (if any) to hello@gamel-helmets.com and we will send you a free return slip. Once we have received and inspected the returned item, we will send you an email to confirm that we have received it and inform you of our decision to approve or reject your exchange request.

If your request is approved, then your exchange will be processed, and your new item will be delivered to you free of charge, within ten business days.

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